We conduct a high level of quality control upon each order placed ensuring that our customers receive nothing but the best in high quality products and services. Each order is checked before being shipped to ensure that our high quality standard and service is maintained.
Due to the nature of our products and for health and safety purposes all sales are final and NO REFUNDS are permitted. We may offer an exchange following that it satisfies the below terms and conditions.
We will agree to exchange any purchased product from MIXNBLEND BEAUTY for another product of an equal value or offer a store credit if the product has been damaged on arrival. You must notify us within 48 hours of delivery date.
We will not accept any exchanges or returns for products where there item has been tampered with or the seals broken due to health and safety.
All shipping and handling costs for will be at the customer’s expense. We will not be responsible for lost packages and we must receive the item back before an exchange can be made.
In the event that a refund has been discretionarily made, this will be for the full cost of the item less any discounts, promotional offers applied and all shipping and handling costs.
In any specific case where the product/service has been customized pacifically to you there will be no exchanges or refunds once the order has been placed.
We also allow for orders to be cancelled, as long as they order has not been processed and confirmed as shipped.
In the case where the above conditions have not been met, we reserve the right to refuse an exchange.